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Frequently Asked Questions

What is a ReelCrafter “private audio demo reel?”

Our reels are essentially custom webpages you generate within the ReelCrafter app. These webpages are built with your audio tracks (full length or snippets), branding imagery and contact/bio information. Each reel is accessed using a custom URL that can be sent privately to an individual with optional password protection, or posted on a public forum. See an example reel here »

How do people find my reels?

Unlike other popular online platforms, ReelCrafter does not center around social discovery. Although you can share your reels on social networks, or embed on your website, ReelCrafter was primarily built as a pitching and collaborating tool for audio professionals.

Reels are individualized and provide a distraction-free listening experience for each recipient. There’s nothing to take a listener away from your work — no followers, comments or artist searches.

Why would I want to use ReelCrafter over other platforms?

In addition to the professional, distraction-free listening experience, you’ll get access to a variety of listening metrics. Know exactly when and if your reels are opened and get incredibly detailed insights on our Pro plan.

Plus, once your audio library is uploaded into the app, you’ll have the ability to create and send reels from any computer that has Internet access. That means you can send a last minute pitch from 36,000 feet in the air, or your mom’s computer when you’re miles away from your studio.

Does ReelCrafter replace my website?

ReelCrafter was created to provide a quick way to build and share audio reels online. Reels can be used for pitching, collaborating, embedding on your website or simply sharing with friends. But, since there are no rules, you can use ReelCrafter however works best for you.

Can I use ReelCrafter to backup my audio files?

Although your audio and image files must be stored within the online app in order to use ReelCrafter, it is not an archive service. We strongly suggest you keep copies of your original files on your personal computer and also a backup on a dedicated drive or backup service.

Can I try ReelCrafter before I pay for it?

Absolutely! ReelCrafter’s Free plan lets you upload up to 20 tracks for crafting a professional reel to showcase your work.

How long are your contracts?

ReelCrafter paid plans are monthly — it’s simple to start (or stop) your service at any time. Or you can choose an annual plan at a discounted rate.

When will I be billed?

Start for free. When you're ready to upgrade we’ll ask you to choose your preferred plan and fill in your billing information. That will be the start of your billing cycle. You’ll be billed on that day every month, or one year from that date if you choose a discounted annual plan.

How do I pay for ReelCrafter?

You can purchase a ReelCrafter subscription with your Visa, MasterCard, Discover or American Express credit or debit card. Your transaction will be processed securely via Stripe.

Can I change my plan?

When on a monthly plan, you can upgrade or downgrade your plan at any time. If you’re downgrading you may be required to remove some reels or tracks before making the shift. You will be charged/credited the difference between the cost of your prior plan and your new plan.

Will ReelCrafter work with my computer?

The ReelCrafter app requires a modern browser such as the latest version of Chrome, Firefox or Safari. It will work on both Mac and PC computers. Shared reel URLs can be accessed on virtually every browser, tablet or smartphone.

Where is my data stored?

ReelCrafter benefits from the speed, security, and stability of Amazon’s global network. But even with all this security, we can’t be responsible if aliens take down AWS. Please keep backup copies of your original files.

What is a ReelCrafter “private audio demo reel?”

Our reels are essentially custom webpages you generate within the ReelCrafter app. These webpages are built with your audio tracks (full length or snippets), branding imagery and contact/bio information. Each reel is accessed using a custom URL that can be sent privately to an individual with optional password protection, or posted on a public forum. See an example reel here »

How do people find my reels?

Unlike other popular online platforms, ReelCrafter does not center around social discovery. Although you can share your reels on social networks, or embed on your website, ReelCrafter was primarily built as a pitching and collaborating tool for audio professionals. Reels are individualized and provide a distraction-free listening experience for each recipient. There’s nothing to take a listener away from your work — no followers, comments or artist searches.

Why would I want to use ReelCrafter over other platforms?

In addition to the professional, distraction-free listening experience, you’ll get access to a variety of listening metrics. Know exactly when and if your reels are opened and get incredibly detailed insights on our Pro plan.

Plus, once your audio library is uploaded into the app, you’ll have the ability to create and send reels from any computer that has Internet access. That means you can send a last minute pitch from 36,000 feet in the air, or your mom’s computer when you’re miles away from your studi

Does ReelCrafter replace my website?

ReelCrafter was created to provide a quick way to build and share audio reels online. Reels can be used for pitching, collaborating, embedding on your website or simply sharing with friends. But, since there are no rules, you can use ReelCrafter however works best for you.

Can I use ReelCrafter to backup my audio files?

Although your audio and image files must be stored online in order to use ReelCrafter, it is not an archive service. We suggest you keep copies of your original files on your personal computer and also a backup on a dedicated drive or backup service.

Can I try ReelCrafter before I pay for it?

Absolutely! ReelCrafter’s Free plan lets you upload up to 20 tracks for crafting a professional reel to showcase your work.

How long are your contracts?

ReelCrafter plans are paid monthly — it’s simple to start (or stop) your service at any time. Or you can choose an annual plan at a discounted rate.

When will I be billed?

Start for free. When you're ready to upgrade we’ll ask you to choose your preferred plan and fill in your billing information. That will be the start of your billing cycle. You’ll be billed on that day every month, or one year from that date if you choose a discounted annual plan.

How do I pay for ReelCrafter?

You can purchase a ReelCrafter subscription with your Visa, MasterCard, Discover or American Express credit or debit card. Your transaction will be processed securely via Stripe.

Can I change my plan?

When on a monthly plan, you can upgrade or downgrade your plan at any time. If you’re downgrading you may be required to remove some reels or tracks before making the shift. You will be charged/credited the difference between the cost of your prior plan and your new plan.

Will ReelCrafter work with my computer?

The ReelCrafter app requires a modern browser such as the latest version of Chrome, Firefox or Safari. It will work on both Mac and PC computers. Shared reel URLs can be accessed on virtually every browser, tablet or smartphone.

Where is my data stored?

ReelCrafter benefits from the speed, security, and stability of Amazon’s environmentally friendly carbon-neutral server farm in Oregon. But even with all this security, we can’t be responsible if aliens take down AWS. Please backup copies of your original files.

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