Last updated: July 9, 2017
S is for Studio, Inc. (“us”, “we”, or “our”) operates the https://reelcrafter.com website and the https://app.reelcrafter.com web-based application (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services. For purchases we will share information with credit card processing companies or other payment processors.
Where do we store your personal information?
YOU SHOULD NOT PROVIDE S IS FOR STUDIO, INC. WITH ANY PERSONALLY IDENTIFIABLE INFORMATION (OR SUBMIT OR POST ANY PERSONALLY IDENTIFIABLE INFORMATION TO THE SITE OR IN RESPONSE TO ANY EMAIL OR OTHER COMMUNICATION) UNLESS YOU WOULD LIKE THAT INFORMATION TO BE USED IN ACCORDANCE WITH THIS POLICY.
We may also collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, geolocation, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, your interaction with content on those pages (audio track plays, file downloads, etc.), mouse movements and other statistics used for the purpose of providing the Service.
In addition, we may use third party services such as Google Analytics and MixPanel that collect, monitor and analyze this type of information in order to increase our Service’s functionality. These third party service providers have their own privacy policies addressing how they use such information.
At no time is your Personal Information included in basic analytics data aggregations.
Use of Intercom, MixPanel and FullStory Services (Registered App Users Only)
We use third-party analytics services on https://app.reelcrafter.com to help understand your usage of the ReelCrafter application. In particular, we provide a limited amount of your personal information (such as your name, email address and sign-up date) to Intercom, MixPanel and FullStory to collect data for analytics purposes when you use our product. These services analyze your use of our website and/or product and tracks our relationship so that we can troubleshoot issues and improve our service to you. Tracked information will never include sensitive data such as Track and Reel names, private messages to clients or listening activity on your Reels.
We may also use Intercom as a medium for communications, either through email, or through messages within our product(s). As part of our service agreements, Intercom collects publicly available contact and social information related to you, such as your email address, gender, company, job title, photos, website URLs, social network handles and physical addresses, to enhance your user experience.
If you would like to opt out of having this information collected by or submitted to Intercom, MixPanel or FullStory, please contact us.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.
If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
Do Not Track Disclosure
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used. These third parties include Stripe for secure payment processing and trusted cloud storage services.
These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send. We agree that we will not sell, rent, or trade your email address to any unaffiliated third-party without your permission.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.
Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
ReelCrafter / S is For Studio, Inc.
801 Adlai Stevenson Drive
Springfield, IL 62703